Workiz alternative
Workiz is a capable service dispatch tool. Field PM Service does the same dispatch board, mobile tech app, pricebook, SMS, and invoicing — plus construction PM, productivity tracking, weld mapping, and QAQC for shops that bid larger install jobs alongside ongoing service contracts.
Workiz — Field service management software popular with HVAC, plumbing, electrical, locksmiths, and home-service contractors. Solid dispatch features; service-only feature scope.
Field PM
$49/mo
starting · no contract · cancel anytime
Workiz
$198/mo
3 users · per-user scaling
Feature by feature, dollar for dollar.
| Feature | Field PM | Workiz |
|---|---|---|
| Service dispatch board | Included | Included |
| Mobile technician app | Included — PWA | Included — native |
| Pricebook / Good-Better-Best | Included | Included |
| Two-way SMS messaging | Included | Included |
| Service invoicing | Included | Included |
| Customer portal | Included | Included |
| Recurring maintenance contracts | Included | Included |
| Caller ID / inbound call popup | Roadmap | Included (strong) |
| Construction PM module | Included | Not offered |
| Daily field reports | Included | Not offered |
| Productivity by cost code | Included | Not offered |
| Weld mapping | Included free | Not offered |
| QAQC + safety modules | Included | Not offered |
| T&M billing (ST/OT/DT) | Add-on $19/mo | Limited |
| Starting price | $49/month | $198/month (3 users) |
| Pricing model | Flat monthly tiers | Per-user |
| Free trial | 14 days, no credit card | 14 days, no credit card |
For service-only shops where inbound calls and caller-ID workflows dominate, Workiz's call-center features (CTI, caller-popup, recorded calls) are stronger than Field PM's. For shops where the workflow is more "scheduled appointments + recurring maintenance + project installs", Field PM's feature set is broader.
Field PM. Workiz is service-only — no construction PM, no daily reports for crew installs, no productivity tracking by cost code. For shops that bid $50K+ install jobs alongside ongoing service work, Field PM consolidates both into one platform.
Workiz at 10 techs runs ~$700-1,200/month depending on tier (per-user pricing). Field PM Service add-on is $49/month flat regardless of tech count — Field PM Service is a single tenant-level subscription, not per-tech. The savings get bigger as you scale.
Yes via CSV exports for customers, equipment history, jobs, technicians, and pricebook items. Workiz supports all of these exports. Plan an afternoon for the data migration + a week to rebuild any custom workflows.
Not yet — it's on the service-dispatch roadmap but not shipped. If inbound call volume + screen-pop is the heart of your dispatch workflow, Workiz wins today. For shops where appointments come from scheduled bookings, recurring contracts, and customer portal requests, Field PM works without it.
A customer-facing service request form is included in the customer portal today. A standalone booking widget for the website is on the roadmap.
14-day free trial · no credit card · cancel anytime · unlimited foremen, QAQC, safety & subs always free.
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