Service Dispatch
A drag-and-drop dispatch board, technician scheduling, on-the-way SMS, on-site invoicing, maintenance plans, and AR tracking — for HVAC, plumbing, electrical, and mechanical service teams. An optional add-on for the field-service side of your business.
Calls land on a drag-and-drop board organized by technician and day. Reassign a job by dragging it, see who's free, and keep the whole schedule visible — the same view powers technician utilization on the executive dashboard.
Automated SMS fires on the way, on arrival, and at completion, so customers aren't guessing. Texts thread back into the app, and the customer portal lets them see upcoming appointments and invoices without a phone call.
Technicians build estimates from a price book and turn approved work into an invoice before they leave the driveway. Parts, labor, and tax are handled on the spot — no end-of-day paperwork pile, and revenue shows up immediately.
Maintenance and service-agreement plans generate scheduled visits automatically, and AR aging makes overdue invoices impossible to ignore. The service line's revenue and AR feed the same executive dashboard as your construction work.
Contractors with a field-service side — HVAC, plumbing, electrical, and mechanical service teams running scheduled and demand work, maintenance agreements, and on-site invoicing.
Yes. On-the-way, arrived, and complete SMS fire automatically, replies thread back into the app, and a customer portal shows upcoming appointments and invoices.
They can build an estimate from the price book, get approval, and turn it into an invoice on site with parts, labor, and tax — so billing happens before they leave.
It's an optional add-on for businesses that run field service, so contractors who only do project work don't pay for it. It shares the same platform, customers, and executive dashboard as the construction side.
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